Privacy Policy

Overview

Premier Midland Insulation ("we," "our," or "us") operates the website at midlandinsulationcompany.com. This privacy policy explains what information we collect when you visit our website or contact us, how we use that information, and what rights you have regarding it.

By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you enter. This may include your name, phone number, email address, home address or city, and a description of the work you are requesting. We also collect information if you email or call us directly.

Information Collected Automatically

When you visit our website, our hosting provider and any analytics tools we use may automatically collect certain technical information. This includes your IP address, browser type, the pages you view, the date and time of your visit, and the website that referred you to ours. This information does not identify you personally.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. You can set your browser to refuse cookies, but doing so may affect how some parts of the site work. We do not use cookies to track you across other websites or to deliver targeted advertising.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and questions
• To schedule and perform insulation services at your property
• To communicate with you about your project, including follow-up after service
• To send you service-related information you have requested
• To improve our website and understand how visitors use it
• To comply with applicable laws and legal obligations

We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing emails or text messages without your consent.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers. We use third-party tools to operate our website and manage customer communications, including our contact form provider. These providers only access your information as needed to perform services on our behalf and are not permitted to use it for other purposes.
• Legal requirements. We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of our business, employees, or customers.
• Business transfers. If our business is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Retention

We keep your personal information for as long as it is needed to fulfill the purposes described in this policy, to provide services to you, or to comply with our legal obligations. When information is no longer needed, we delete or anonymize it in a reasonable period. If you would like us to delete your information earlier, contact us using the information at the end of this policy.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it. To exercise any of these rights, contact us using the information below. We will respond within a reasonable time.

You may also opt out of receiving marketing communications from us at any time by replying to any email with "unsubscribe" or by contacting us directly.

Third-Party Links

Our website may contain links to other websites, such as review platforms or mapping services. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit from a link on our pages.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

Security

We use reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, no website or data transmission over the internet is completely secure. We cannot guarantee the absolute security of information you send to us.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the updated version on this page and update the effective date at the top. We encourage you to review this page periodically. Your continued use of the website after changes are posted means you accept the updated policy.

Contact Us About This Policy

If you have questions, concerns, or requests related to this privacy policy or your personal information, you can reach us at: